Terms & Conditions

For your safety and ours, by accepting a reservation, you give permission to SafelyStay, Inc. to verify your identity and check criminal databases in order to confirm your reservation. Complete terms regarding Safely’s guest verification can be found at www.safely.com/terms. You may receive an email from [email protected] to complete your screening. Please check your spam folder for this email, and contact Safely at [email protected], or go to www.Safely.com if you have any questions.

House Rules, Terms and Conditions:

No Parties or events unless approved by Manager in writing.

Only small and medium dogs up to 30 pounds allowed.  Maximum 2 pets.  A fee will apply.

Please note this property is located in a residential community.  Be mindful of the noise level while enjoying the pool area.  Quiet time is 10pm.

Elevators are not intended to be a toy for children to play with.  Please try to limit the use of the house elevator for guests who cannot climb stairs.

Smoking not allowed inside the properties.  Do not throw cigarette buds in patio.

Please discard trash in the trash bins located outside of the house.

We experience power outages in Puerto Rico which are out of our control.  during said period of power outage, you may experience interruption of Wifi and electrical services. We will however do our best to keep you informed of any status reports as they may be published by our community. There will be no refunds for power outages of less than 12 hours. 

DISCLAIMER. Lessor or Manager is not responsible for any accidents, injuries or illness that occurs while at the property or premises. We are not responsible for the loss of personal belongings or valuables. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise.  Lessee hereby agrees to indemnify, defend and hold Lessor and Manager harmless from any and all claims or assertions of every kind and nature incurred during Lessee’s stay at the Property.

The client shall maintain the premises in a good and clean condition, and use the premises only in a careful and lawful manner. The clients shall leave the premises relatively close to the manner it was delivered to them. Clients shall pay for maintenance and repairs should the premises be left in a lesser condition. The clients agree that the Host may charge the clients any services from the security deposit if clients cause damage to the premises or its furnishings. The client shall pay for any loss or unreturned keys. If lock must be changed, the client will also be charged for this.

Do not exceed the maximum occupancy. If you bring more persons to the property, without approval and consent of the host you will be forced to vacate the premises immediately and receive no refund.

The reservation does not include DAILY MAID SERVICE. However, services available for a fee.

We only ask that you respect the property and the neighbors as if they were your own

Turn off air conditioners and electronics domestics when not in use. If the host confirm that the air conditioners are turned on during the hours that the property is vacant you will be charged extra for excess of use and damage to the units. The host has the right to turn off air conditioning units found on when no one is at the property. There is no need to leave all on while you are out all day either by the pool, beach or exploring around.

Turn off the property lights when not in use.

Please empty the refrigerator and fridge and put the trash in the wastebasket before departing.

Please clean all used dishes and cooking gears.

Communal areas and hallways should be maintained clean.

Please lock all doors and windows

The client will only use the parking assigned by the host during the stay

In case of availability of Cable TV and WiFi it has been chosen by the host. No refund shall be given for outages, content, lack of content, or personal preferences with regard to cable TV service or WiFi service.

Valuable items left behind by client will be held for the client and every reasonable effort will be made to contact the client for return. If items are not claimed for longer than 1 month they shall become the property of the host. The host shall not be help liable for condition of said items.

There shall be no refunds of rents due to shortened stays or ruined expectations because of weather conditions, work and/or family emergencies or other commitments.

Guest agrees to use the property as a vacation rental and shall obey all applicable laws.

A Security Deposit might be required by the owner, host or property manager. However, we may charge a damage or insurance fee in lieu of deposit.

The owner might give you a contract or a consent form for the guest to sign prior to the check in date in which it will state that damages cause to the property or any fines given during the stay will be paid by the client.

The Client will seek help from the host in case there is a need to use a item that is not fully understood. In case of any damage to the item, the client will be responsible.

If there is a need to change the date of the reservation, you may need to contact host to check  availability.

LIABILITY WAIVER: Luxury Villa Rentals and the Property Owner assume no responsibility for lost, stolen, or damaged items that belong to Guests. This includes loses resulting directly or indirectly from natural events such as floods, storms, hurricanes, or other Acts of Nature;. In incident such as fire, water, loss of power (beyond our control), breakdown of cable or satellite company, internet company or with equipment of machinery, acts of war, strikers, theft, pilferage, epidemics, quarantines, or cancellation of airline travel, or any similar incident; the property agent or property owner shall not be held liable or responsible for any additional expense or losses sustained by the Guests as a result of such incidents or occurrences. This includes, but is not limited to our other services such as transportation, grocery delivery, cleaning services, rental cars, babysitting, etc. We are not responsible of damages made to your vehicle in the parking facilities of each property.

Should the client violate any of the terms of this agreement, the rental shall be terminated immediately. The client shall vacate the premises at the expiration time and date of this agreement.